Politique de remboursement

Refund Policy – Institut Capital

Overview
All products sold by Institut Capital are digital educational content (PDF files, quizzes, and access to private learning platforms such as Quizlet). Due to the nature of these products, specific conditions apply.

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No Right of Return for Digital Products
All purchases are final.

As our products are delivered digitally and made accessible immediately after purchase, they cannot be returned, exchanged, or refunded once access has been granted.

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Waiver of Right of Withdrawal (EU Customers)
For customers located in the European Union:

By completing a purchase, you expressly agree that:

• the digital content will be delivered immediately

• you waive your statutory 14-day right of withdrawal under EU law

This waiver applies once the content has been delivered or accessed.

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Exceptions (Technical Issues Only)
A refund may be considered only in the following case:

• you are unable to access the purchased content due to a proven technical issue

Before any refund is granted:

• you must contact us

• we must be given the opportunity to resolve the issue

No refund will be issued if access has been successfully provided.

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Non-Eligible Situations for Refunds
Refunds will not be granted in the following cases:

• change of mind

• lack of expected results (exam, performance, etc.)

• accidental purchase

• failure to read product description

• inability to use external tools or platforms

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Contact
For any issue or request, please contact:
contact@institutcapital.com

We aim to respond within 24 hours.

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Important Notice
Unauthorized sharing, distribution, or reproduction of our content is strictly prohibited and may result in legal action.